At Dune Desert Tour, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or use our travel and tour services.
By using our website or booking any of our tours — such as desert safari tours, dune buggy adventures, city excursions, and more — you agree to the terms of this policy.
Information We Collect
Information You Provide:
- Full Name
- Email Address
- Phone Number
- Nationality
- Pickup Location or Hotel Details
- Tour Preferences or Special Requests
- Payment Information (processed securely via third-party gateways)
Information We Automatically Collect:
- IP address
- Browser type and version
- Device type
- Cookies and similar tracking data
How We Use Your Information
Your data is collected and used for the following purposes:
- To process your tour bookings and provide confirmations
- To personalize your travel experience based on preferences
- To contact you regarding tour updates, cancellations, or changes
- To respond to your inquiries and customer support requests
- To improve our website functionality and customer experience
- To comply with legal obligations or UAE tourism regulations
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. These small files are stored on your browser and allow us to remember your preferences, analyze web traffic, and deliver more relevant content.
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of our website.
Third-Party Services
We may use trusted third-party services to process bookings, payments, and analytics. These include but are not limited to:
- Secure payment gateways (e.g., Stripe, PayPal)
- Tour management platforms
- Email marketing tools
These services may collect data on our behalf under strict confidentiality agreements and only for the purpose of enhancing our services.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or accounting requirements.
When no longer needed, your data will be securely deleted or anonymized.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for all online transactions
- Restricted access to sensitive data
- Regular monitoring for vulnerabilities
While we strive to ensure the security of your data, no system is completely immune from breaches. In the unlikely event of a data breach, affected users will be notified promptly.
Your Rights and Choices
As a user, you have the right to:
- Request access to the personal data we hold about you
- Correct or update any inaccurate or incomplete information
- Request deletion of your data (where applicable)
- Withdraw consent from marketing communications at any time
To exercise these rights, please contact us at contact@dunedeserttour.com.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent. If we learn that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.
International Visitors
While our services are primarily offered within the UAE, international visitors using our site are subject to local data protection laws. By providing your information, you consent to its transfer and storage in accordance with UAE regulations.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in law, technology, or our services. Any updates will be posted on this page with a revised effective date. We recommend reviewing the policy periodically.
Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, you may reach out to us via:
📧 Email: info@dunedeserttour.com
📞 Phone: +971-567-479901
🌐 Website: www.dunedeserttour.com
Your trust matters to us. Thank you for choosing the Dune Desert Tour — where your privacy and travel experience are both our top priorities.